Product Care

Before using a Jamlos products, you can soak the bag through cold water or coconut water to keep fabrics from fading. After a period of use, if you want to clean the product, please note: Wash with shower gel or shampoo Do not use washing powder, bleach or detergents Hand wash only, no washing machine

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Warranty Policy

Limited Lifetime Warranty is applied for all Jamlos items. Valid from the date of purchase at one of authorized JAMLOS stores. Applied to broken zipper and strap; stitching errors; lining sewing errors. You may have your items repaired by our service at your own expense. Not cover any damage caused by improper care, accidents &…

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Exchange Policy

Within 02 days of the purchase date. Applied to unwashed / unaltered / unused products with price tags / labels attached (no cutting and tearing allowed). Please bring all packaging, receipts and warranty tag along with the item(s). One-time exchange for all available items in store at the exchange moment. No refund for lower-priced products….

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Information Privacy Policy

1 – What information we collect The personal information on website www.jamlos.com mainly includes: Name, Email, Phone number, Shipping address, Username, Password. These are spontaneous information customers provide to use service at jamlos.com. You are responsible for the confidentiality and activities of any service under your name, password and email address. When there are signs of any…

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How to Buy

Besides local picking up at our stores, you can easily shop online by these following methods: Order via Jamlos social media: Facebook: www.facebook.com/TheJamlos Instagram: www.instagram.com/jamlos_com Call Jamlos hotline 0899 899 767. from 10:00 AM to 5:00 PM from Mondays to Saturdays to order. We are always willing to listen and support you. Order on Jamlos website: Step 1: Access…

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Shipping Information

Jamlos guarantees that you will receive brand-new bags with clear invoice under our Limited Lifetime Warranty. We always want to provide the best possible shipping; however, some external issues (weather, accidents, …) can happen and affect the packages. With COD customers, when you receive your package, please check the inside items and invoices before signing to…

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Payment Method

At the Checkout page, if you want to join Jamlos customer rewards program, please login or register as instructed. Then, follow these steps: Step 1: Fill in all required information in the “Payment Information” section. By default, this is also where you want to receive your order. If you want us to ship to a different addess or want to send it…

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