Policy

PRIVACY POLICY

1 – What information we collect

The personal information on website www.jamlos.com mainly includes: Name, Email, Phone number, Shipping address, Username, Password. These are spontaneous information customers provide to use service at jamlos.com.
You are responsible for the confidentiality and activities of any service under your name, password and email address. When there are signs of any unauthorized use, security breach, remembering your username and password, you have to report to jamlos.com as soon as possible for appropriate remedies.

2 – Fields of information use

Personal information that we collect are used nowhere outside of Jamlos company and we used it for:

  • Directly contact customers to confirm: order information, delivery address, payment method, order status, … or to send transactional emails.
  • Send to storage agents and delivery services to deliver products to customers quickly according to information that customers have provided.
  • Communicate with customers in special cases to maximize customers’ benefits.

jamlos.com does not use personal information other than for confirming and contacting the customer in using the service at jamlos.com.

3 – How long we keep information

The personal information of customers will be stored on our internal systems until a cancellation request from the customer.

4 – Our address

JO LAM CO., LTD
Address: 49 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, Ho Chi Minh City. Ho Chi Minh
Hotline: 0163 660 4574 – 0972 877 891
Email: info@jamlos.com

5 – How you access and update your information

You have the rights to view and edit your personal information through the Username and Password registered at jamlos.com; or Contact hotline above to have jamlos.com updated it for you.

6 – Commitment to confidential customer information

jamlos.com undertakes not to share, transfer or provide personal data to any third party except for the storage agents and delivery services to delivery products to customers.

In some special cases, jamlos.com is responsible for providing the personal information of customer upon request from a competent state agency for the purpose of law enforcement.